9baje Terms and Conditions
Please read these terms carefully before using the 9baje platform — complete guidelines on accounts, bonuses, payments and responsible gaming are included here.
Age Restriction: 9baje is for users aged 21 and above only. Opening an account by a minor is strictly prohibited and any such account, if identified, will be closed immediately. Betting carries financial risk — please play responsibly.
Definitions and Applicability
These terms and conditions ("Terms") apply to the 9baje platform and all its services. Here, "9baje", "we", "our" refers to the organisation operating the platform. "User", "you" refers to any person who has registered on this site or is using its services.
"Platform" means 9baje's website, mobile application and all associated digital channels. "Games" means slots, live casino, fishing games, cricket betting and other entertainment activities. "Transaction" means any deposit or withdrawal process.
By accessing, registering on or using the 9baje platform, you will be considered to have fully accepted these terms. If you do not agree with these terms, please do not use the platform.
Account Registration
To create an account on 9baje, you must provide accurate, complete and up-to-date information. Registration using false or misleading information is strictly prohibited.
2.1 Single Account Policy
Each individual may operate only one account. If multiple accounts belonging to the same person (using multiple emails, phone numbers or identities) are identified, all such accounts will be closed immediately and the associated balances may be forfeited.
2.2 Account Security
It is your sole responsibility to keep your account password and login details completely confidential. You must not allow any third party to use your account. If you suspect unauthorised access to your account, notify our support team immediately.
2.3 Identity Verification
9baje reserves the right to verify a user's identity at any time. A national ID card, passport or other documents may be requested. Failure to cooperate with the verification process may result in the account being temporarily or permanently suspended.
Eligibility Conditions
The following conditions must be met to open an account and use services on 9baje:
- You must be at least 21 years of age.
- You must operate the account in your own name and with your own funds.
- You may not operate the account on behalf of or as a representative of another person.
- Online gaming must be legally permitted in your country or region.
- You must not have been previously banned by 9baje.
- Individuals with an active gambling addiction or those undergoing treatment should not register.
Deposits and Withdrawals
All transactions on 9baje are conducted in Bangladeshi Taka (BDT / ৳). We support the following payment methods: bKash, Nagad, Rocket and Upay.
4.1 Deposits
- Minimum deposit amount: ৳300 (per method).
- You must use accurate account details when making a deposit.
- Deposits from third-party payment accounts are not accepted.
- Successful deposits are generally credited to your account within a few minutes.
4.2 Withdrawals
- Minimum withdrawal amount: ৳800.
- Withdrawal processing time is generally 5–30 minutes.
- Withdrawals can only be made to a payment account registered in the user's own name.
- Identity verification must be completed before making a withdrawal.
- Withdrawals may be suspended in the case of suspicious activity.
4.3 Anti-Money Laundering Policy
9baje is committed to preventing money laundering and illegal financial activity. Suspicious transactions will be suspended and investigated immediately. Transfer of funds through the platform for any purpose other than gaming is strictly prohibited.
Bonuses and Promotions
9baje offers various types of bonuses and promotional offers. Each offer has its own terms, which are clearly stated on the relevant promotion page.
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. To receive this bonus, the combined total of the bonus and deposit must be wagered 20 times (wagering requirement 20x) within a specified time limit.
5.2 General Bonus Terms
- Each bonus may only be used once.
- Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the wagering requirement is met.
- Restrictions on the use of bonuses in certain games may apply.
- If misuse of bonus policy is identified, the bonus may be cancelled and the account suspended.
- Multiple bonuses cannot be active simultaneously unless specifically authorised.
5.3 VIP Program
9baje's VIP program has 5 levels: Bronze, Silver, Gold, Platinum and Diamond. A weekly cashback benefit applies at each level — from a maximum of 0.3% at Bronze up to a maximum of 1.5% at Diamond. Promotion or demotion in VIP level depends on playing pattern and activity. 9baje reserves the right to change VIP benefits.
Betting and Gaming Policy
All games on 9baje are conducted fairly and transparently. Game outcomes are determined impartially using a Random Number Generator (RNG).
6.1 Betting Limits
The minimum and maximum bet amounts for each game or event may vary and are clearly stated on the relevant game page. 9baje reserves the right to change betting limits at any time.
6.2 Technical Errors
9baje will not be held liable if a game is interrupted due to server problems, network disruption or software errors. In such situations, the game may be declared void and the bet amount refunded.
6.3 Incorrect Odds or Information
If there is a clear error in published odds or information, 9baje reserves the right to void that bet. Deliberately attempting to take advantage of incorrect odds will be considered misconduct.
6.4 Sports Betting Policy
When placing bets on cricket (BPL, IPL, T20 World Cup), football, kabaddi and other sports, the decisions of the relevant governing body will be considered final. If a match is abandoned, cancelled or rescheduled, 9baje's specific policy will apply.
Prohibited Activities
The following activities are strictly prohibited on the 9baje platform. Violation of these prohibitions may result in account closure and forfeiture of balance:
- Creating multiple accounts to abuse bonuses ("bonus hunting").
- Operating an account using another person's identity.
- Using bots, scripts or automated software to play games or place bets.
- Attempting unauthorised access to or modification of the platform's software or systems.
- Any dishonest attempt to influence the outcome of a game.
- Transferring funds for purposes other than gaming ("money laundering").
- Collusion against other players or group-based cheating.
- Threatening or harassing platform staff or other users.
- Attempting to fraudulently obtain funds through chargebacks or payment fraud.
Account Suspension and Closure
8.1 Rights of 9baje
9baje may temporarily or permanently close any account without prior notice in the following circumstances:
- Violation of any provision of these terms.
- Suspicion of fraudulent or deceptive activity.
- Failure to complete identity verification or provision of false information.
- Direction from legal authorities.
- The need to protect the integrity of the platform.
8.2 User Rights
A user may close their own account at any time. Before closing an account, all wagering requirements must be met and any withdrawable balance must be withdrawn. Account closure requests must be submitted through the support team.
Limitation of Liability
9baje provides its services on an "as-is" basis. 9baje's liability is limited in the following areas:
- Loss arising from game or betting disruption due to internet disconnection or technical issues.
- Problems with third-party software or payment providers.
- Unexpected service interruptions or maintenance downtime.
- Loss caused by the user's own negligence or leaking of account details.
Online gaming is an entertainment activity and financial risk is inherent. 9baje never guarantees winnings. All bets are placed based on the user's informed and responsible decisions.
Privacy and Security
9baje is committed to protecting your personal information. We use SSL encryption and your information is not sold or shared with third parties — except where required by legal obligation.
Read our Privacy Policy for a detailed description of how your personal information is collected, used, and stored.
Dispute Resolution
For any dispute or complaint, please contact our 24/7 support team first. Email: [email protected] or reach us via live chat for support in Bengali.
11.1 Complaint Process
- An initial response will be provided within 7 business days of receiving a complaint.
- Complex matters may take more time to resolve — in such cases, the user will be notified.
- Regarding final decisions, the opinion of 9baje authority will be considered final.
11.2 Game Result Disputes
In the event of a dispute over game results, 9baje's server logs will be treated as conclusive evidence. If proof of a technical error is found, the relevant bet amount may be refunded.
Terms Amendments
9baje reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, a notice will be provided via the registered email or on the platform.
Continuing to use the platform after any changes will be considered acceptance of the new terms and conditions. If you do not agree with the revised terms, stop using the platform and request account closure.
The latest version of these terms and conditions will always be available on this page. Older versions will be automatically invalidated.