9baje's commitment to responsible and safe entertainment
Enjoy entertainment within your own limits. 9baje always places your safety and mental well-being first.
Why is responsible gaming important?
Online entertainment and gambling are a source of enjoyment for many people. But when it goes out of control, it can cause serious harm to your personal, family and financial life. 9baje believes that responsible gaming is not just a rule — it is a commitment to every one of our players.
We want you to always enjoy entertainment within your own budget and time. 9baje offers deposit limits, a time-out feature, a self-exclusion option and round-the-clock support in Bengali for responsible gaming. If you feel that gambling is having a negative effect on your life, contact us — we are always ready to help.
The first condition of responsible gaming is awareness. Gambling is not a way to earn money — it is a form of entertainment. Gambling repeatedly to recover lost money, going beyond your budget or playing with borrowed money is never the right thing to do. 9baje wants to help you make the right decisions at all times.
9baje's Protection Tools
9baje offers several effective tools to keep your gaming experience safe and controlled. Using these tools, you can set your own limits.
Deposit Limit
Set a daily, weekly or monthly deposit limit. Once a limit is set you will not be able to deposit more than the specified amount, which keeps your budget protected. The minimum deposit amount is ৳300.
Time-Out Feature
Use the time-out option if you want to take a temporary break. Your account can be suspended temporarily for any period from 24 hours up to several weeks.
Self-Exclusion
If you feel that gambling is causing problems in your life, use the self-exclusion option. This will keep your account completely closed for the long term.
Reality Check
You are reminded at regular intervals how long you have been playing. This alert protects you from losing track of time and helps you make conscious decisions.
Loss Limit
A feature that automatically stops play after you have lost a set amount. This protects you from losing more money than you intended in an emotional moment.
24/7 Bangla Support
Our support team is available around the clock in Bengali to help with any gambling-related problem. Contact us via live chat or email: [email protected]
Warning Signs of Problematic Gambling
If any of the following signs appear in you, seek help without delay. Awareness is the first step.
- Repeatedly gambling to try to recover lost money ("chasing losses")
- Spending more money on gambling than your budget allows, or playing with borrowed money
- Trying to stop gambling but failing repeatedly
- Hiding your gambling from family and friends
- Having difficulty concentrating on daily tasks, studies or work
- Gambling to escape stress, anxiety or depression
- Losing awareness while playing — not realising how much time has passed
How to Get Help?
Do not feel ashamed if you are struggling. Seeking help is a sign of courage. You can get help through 9baje as well as through outside resources.
Contact Us via Live Chat
Share your problem on 9baje's 24/7 Bengali live chat. Our trained team will help you with self-exclusion or limit settings.
Send an Email
Write to us at [email protected]. Your privacy will be fully protected.
Use Account Settings
Log in and activate deposit limits, a time-out or self-exclusion directly from your account settings.
Seek Professional Help
Consult a mental health specialist or counsellor. Talk openly with family and the people close to you.
Core Principles of Responsible Gaming
Set a Budget
Decide before you play how much money you can afford to spend. Only spend money that you can afford to lose. Never use money set aside for essential expenses on gambling. The minimum deposit of ৳300 helps you start with a small amount.
Play for Entertainment
Never think of gambling as a source of income. It is purely for entertainment. Play for fun, not in hope of winning. Remember, both winning and losing are possible in gambling, and the house always has an advantage in the long run.
Manage Your Time
Do not play for long stretches without a break. Take regular breaks, get up, walk around, and spend time with family. 9baje's reality check feature will help you keep track of your time.
Keep Your Emotions in Check
Do not play when you are angry, sad, lonely or stressed. You should not make decisions when you are under the influence of alcohol or feeling unwell. Play with a calm and clear mind, and stay calm when you lose.
Protection of Minors
Only people aged 21 and above may participate at 9baje. Opening an account for a minor is strictly prohibited and is a direct violation of our terms of service.
If there are children or teenagers in your household, make sure they cannot access this site from your device. Use parental control software and keep your login details secure.
If you suspect that a minor is using your account, contact [email protected] immediately.